3-4 days free worldwide delivery

Orthotic Warranty Classification

by MASS4D® Prescription Orthotics August 17, 2016

Insole Warranty Classification

MASS4D® orthotics are produced from the highest quality materials, with special care taken in the manufacturing and design process to ensure that each product is able to deliver the most efficient corrective force to the patient’s foot.

A good orthotic needs to capture the foot in its corrected position, maintaining the highest medial arch possible and a full three-contact base involving the calcaneal, first and fifth metatarsophalangeal (MTP) joints.

The shell of the orthotic should comfortably contain the full calcaneus while providing for fat pad and soft tissue dispersion under weightbearing. The front portion of this shell needs to end proximally to the first MTP joint (roughly extending to 5mm from the joint), so as to avoid any restrictions in its range-of-movement.

In addition to this, the material of the orthotic needs to provide the appropriate level of rigidity and flexibility to facilitate functional pronation under weightbearing.


Offer your Patients a Custom Calibrated Insole with a 98% Patient Satisfaction Rate     know more


For a full-contact orthotic to be highly efficient, it is important to prevent a ‘collapse’ situation by ensuring that all specifications regarding body weight, flexibility and activity levels are as accurate as possible, at the time of manufacturing.

It is the sole responsibility of the fitting clinician to spot a ‘collapse’, as the patient might not be able to feel the difference on their own; hence, might be unaware that a problem even exists.

In the event of such an occurrence, further investigation would be required to establish the cause of error and to formulate a clear plan to prevent any such defects in the future.

The six-month comprehensive warranty on the orthotic shell, ensures that defective pieces will be either repaired or replaced, from the date the product is received.

The warranty, however, does not include any kind of misuse, abuse or damage to the product from the patient’s side.

The responsibility of the patient, in this regard, would be to use the product in the most prudent manner possible, in order to gain the maximum benefit from the orthotics for an extensive period of time.

As an example, the patient should never leave the orthotic in direct sunlight, or submerged in hot water for the purpose of cleaning or washing it.

In case of any intensive physical activity, the orthotic needs to be calibrated for the purpose of the activity itself with the addition of components, such as removable crepe fillers used in weightlifting.

Any critical information needs to be relayed to MASS4D® before manufacturing, so the product can provide for these and any other specific needs of the patient.

Copyright 2016 MASS4D® All rights reserved.  


Offer your Patients a Custom Calibrated Insole with a 98% Patient Satisfaction Rate     know more


Related Links

Leave a comment

Comments will be approved before showing up.


Also in Clinicians Blog

Orthotic Implications in the Military
Orthotic Implications in the Military

by MASS4D® Prescription Orthotics May 13, 2018

The high physiological demands of training for the military involve repetitive movement patterns and intense routines that can increase the predisposition of soldiers to lower limb injuries.

Read More

MASS4D® Insoles for Haemophilia
MASS4D® As A Rehabilitative Tool of the Lower Limbs in Haemophilia

by MASS4D® Prescription Orthotics January 21, 2018

Severe haemophilia involves spontaneous bleeding within the musculoskeletal system and mucosal or cerebral hemorrhages at an early age. Hemophilic arthropathy is a long-term, debilitating consequence of repeated haemarthrosis in patients suffering from haemophilia.

Read More

MASS4D® for Rearfoot Control
MASS4D® Insoles for Rearfoot Control

by MASS4D® Prescription Orthotics November 12, 2017

Pathomechanical changes to rearfoot kinematics, resulting from structural or functional deformities of the foot, can cause considerable alterations in ambulation due to irregularities in biomechanical coordination.

Read More